Careers

QUALITEL PROFILE: 

Qualitel is an Electronics Manufacturing Service (EMS) provider that specializes in high end, high reliability product applications. The company invests heavily in people and technology to stay at the forefront of this field. The goal of Qualitel is to help its employees achieve self-sufficient, healthy, and secure lives.

Position Success Factors:

• Measure and maintain KPIs related to NPI / RFQ capacity, completion, and issues
• Improve and develop NPI/RFQ processes to align and support company initiatives
• Implement Lean processes within department and support capacity/yield improvement initiatives. 

PRINCIPAL RESPONSIBILITIES:   

The NPI Program Manager is responsible for completing all tasks required to onboard new customer prospects including, but not limited to: Non-Disclosure Agreements, Purchase Material Agreements, Non-Conforming Product Instructions, Credit Checks, etc.  Working with the customer to understand scope of work and assisting the NPI team in understanding timelines and milestones with new customer accounts.  The Program Manager will also ensure contract review is completed for all NPI orders and serve as a second check to ensure order entry accuracy.  The NPI Program Manager will also provide customer support for existing customers, especially regarding non-technical matters such as invoicing and RMA.

Management of assigned account responsibilities includes:

• Developing detailed Project Plans for each project, which identifies all critical steps, requirements, and deliverables, and revising/updating these plans as necessary throughout the project life cycle.
• Acting as the key point of contact for effective communications between assigned projects and all involved Qualitel Departments. Includes meeting with Customers face to face whenever needed.
• Driving/managing all Qualitel departments and personnel involved in completing the project to plan.
• Aiding and supporting the customer and Qualitel by finding and suggesting solutions to Project roadblocks and issues.
• Providing regular materials status reports to customer and ensuring Qualitel manages customer inventory liabilities appropriately with regards to, raw, WIP, reserved, Finished Goods, excess and obsolete.
• Managing customer’s Change Control, including customer ECO requests, throughout NPI process.
• Managing quality issues related to the project/product and driving Issue Resolutions, Root Cause Analysis and Preventative Actions. Includes initiating formal CAPA’s when appropriate.
• Ensuring sustaining production support for all assigned NPI projects transitions smoothly and seamlessly to Customer Account Management.
• Assisting Director of NPI with costing and cost analysis consistent with customer needs and Qualitel processes.
• Developing, documenting, revising all NPI function Procedures, Work Instructions and SOP’s necessary to maintain an effective NPI process that meets customer needs, regulatory requirements, and registration requirements. Also includes providing training support on these items as needed.

This is not a complete list of responsibilities and accountabilities. Additional duties and responsibilities may be assigned or specified at any time and those listed above may be revised at any time.

QUALIFICATIONS:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and have the ability to multi-task effectively. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: A degree from a 4-year College or University in Business or Communications is preferred, or an equivalent combination of education and experience (especially in customer service or manufacturing).

LANGUAGE SKILLS:  Ability to read, analyze and interpret common technical documents such as Bill of Material, drawings and specifications, and legal documents such as Purchase Orders, Terms and Conditions, etc.  Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.  Ability to effectively present information to top management, Customer groups, and/or boards of directors.

MATHEMATICAL SKILLS:   Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY:  Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

BENEFITS:

• Salary range: $90,000-$120,000 (DOE)
• Base pay offered may vary depending on various factors, including, but not limited to: job-related knowledge, skills, and experience
• Profit Sharing
• Bi-weekly Pay
• Compensation packages also include comprehensive benefits, 401K contribution and match, Flexible Spending Account (FSA), Medical, Vision, Voluntary Dental, Paid Time Off, Vacation, Paid Holidays and more

 

 

QUALITEL PROFILE:

Qualitel is an Electronics Manufacturing Service (EMS) provider that specializes in high end, high reliability product applications. The company invests heavily in people and technology to stay at the forefront of this field. The goal of Qualitel is to help its employees achieve self-sufficient, healthy and secure lives.

POSITION SUCCESS FACTORS:

Factor#1 – Purchasing Process & Compliance

Within the first 3 months, learn the current procurement system through existing procedures / processes, ERP system
• Collaborate with Purchasing Manager to setup Goals and Objectives for initial year
• Complete all training requirement per job position
• Understand commodities and be able to identify key suppliers and part relationships
• Understand Strategic Supply Chain and how it functions within Qualitel
• Understand how standard costing works and cost accounting principles within Qualitel

Factor#2 – Supplier Management and Continual Improvement

Within the 6 months, be fully accountable for commodities assigned and daily tasks in Factor 1. Total ownership of commodity includes quoting, Supplier management (OTD, Quality, Cost Reduction).
• Buyer able to start a commodity strategic and make decisions on sourcing, supplier rationalization and cost improvements
• Establishing supplier report card and metrics; On Time Delivery (OTD), Quality, and Feedback
• Maintain supplier relationship with commodity suppliers
• Ensure timely effort and execution of, Quality Issues, and Corrective and
Preventative Actions (CAPAs)
Lead and manage all supplier relationships for assigned commodities

Factor#3 – System and Continual Improvement

Within the 12 months, be accountable for establishing and providing analysis for commodity assigned relating to OTD, Quality, cost Improvements. Work with manager to setup commodity strategy and supplier rationalization for the supply base that includes market intelligence and supplier health
• Participate in and lead strategic planning / improvements
• Contributing to internal and external cooperation between department / suppliers
• Suggest system and opportunity for improvement
• Ensure that you meet personal and departmental goals and objectives
• Able to build and execute stocking agreements with the supply base
• Be able to work with manager on drafting / constructing Long Term Agreements with suppliers
• Able to complete complex and in-depth market and cost analysis for assigned commodities
• Able to build a market and strategic plan for the Qualitel Purchasing Department

PRINCIPAL RESPONSIBILITIES:

Strategic Sourcing Leader is responsible for the understanding a strategic vision and execution of their assigned commodities. The Strategic Sourcing Leader is responsible for managing the supplier relationship of their commodity and being the voice of the business to the supplier. The Strategic Sourcing Leader is responsible for meeting Key Performance Indicators (KPIs), meeting department expectations in regard to cost and quality of their assigned commodity. Responsible for executing all cost saving efforts regarding purchased parts of their commodity. The Strategic Sourcing Leader is responsible for ensuring the rationalization of the supply base and assisting in establishing Long Term Agreements with key suppliers, ensuring part availability.

Expectations:
• Responsible for understanding the business in a holistic understanding and executing a strategic vision for the commodities they manage.
• Have the ability to understand internal and external inputs that effect the supply chain
• Have the ability to build a Commodity Strategy report for their commodities
• Have an understanding of cost accounting and accounting principles
• Have an understanding of manufacturing principles
• Subject Matter Expert on their commodities
• Have the ability to run multiple projects at the same time
• Understand in Lean principles
• Strong supplier management skills
• Ability to understand how to negotiate and write contracts with suppliers
• Ability to understand and apply different negotiation strategies
• Ability to understand multiple inventory stocking strategies

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: Bachelor’s degree or equivalent from an accredited college or university; plus two years related experience and/or training in manufacturing environment; or equivalent combination of education and experiences.

LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively with co-workers, engineering, and management staff.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply basic mathematical concepts such as Algebra level I. Ability to apply mathematical operations to dimensional inspection tasks.

REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include the ability to adjust focus. The noise level in the work environment is usually moderate.

BENEFITS:

• Salary range: $90,000-$125,000 (DOE)
• Base pay offered may vary depending on various factors, including, but not limited to: job-related knowledge, skills, and experience
• Profit Sharing
• Bi-weekly Pay
• Compensation packages also include comprehensive benefits, 401K contribution and match, Flexible Spending Account (FSA), Medical, Vision, Voluntary Dental, Paid Time Off, Vacation, Paid Holidays and more

 

QUALITEL PROFILE: 

Qualitel is a premier Electronics Manufacturing Service (EMS) provider, specializing in high-end, high-reliability product applications. The company emphasizes investing in both its workforce and cutting-edge technology to maintain its leadership in the EMS industry. Qualitel’s mission is to support its employees in achieving self-sufficiency, health, and security, fostering a balanced and thriving work environment.

POSITION SUMMARY:

The Master Scheduler at Qualitel is a pivotal role responsible for planning and managing the factory’s production schedule to ensure the timely and efficient delivery of products to customers. This role ensures that production plans are aligned with customer demands, material availability, and operational capacity. The Master Scheduler collaborates with operations, supply chain, and program management teams to mitigate risks, optimize workflows, and achieve Key Performance Indicators (KPIs), such as On-Time Delivery (OTD) and inventory management.

This role also leads Lean and Kaizen efforts to drive continuous improvement across the factory and facilitates Sales, Inventory, and Operations Planning (SIOP) meetings to align long-term production strategies with business goals.

KEY RESPONSIBILITIES:

• Develop and maintain an accurate production schedule that aligns with customer demands and factory capacity.
• Coordinate with planners, operations, and supply chain teams to ensure that daily production schedules are met.
• Manage Key Performance Indicators (KPIs), focusing on Customer On-Time Delivery (OTD), inventory levels, and factory efficiency.
• Communicate capacity constraints and material availability to Program Managers to align work orders with operational capabilities.
• Support Lean and Kaizen initiatives to optimize material flow, factory layout, and production efficiency.
• Facilitate monthly Sales, Inventory, and Operations Planning (SIOP) meetings with cross-functional teams.
• Analyze and mitigate risks by managing external and internal factors affecting the master schedule.
• Lead process improvement initiatives for demand planning, inventory optimization, and scheduling accuracy.
• Oversee planners to ensure timely issuance and management of Work Orders (WOs) according to the master schedule.
• Provide clear communication of operational plans, capacity, and performance metrics to all relevant stakeholders.
• Build long-term production plans using data analytics to ensure material flow and production optimization.

KEY SUCCESS FACTORS:

• Customer On-Time Delivery (OTD): Achieving and maintaining high levels of OTD is critical for success in this role. Ensuring that production schedules meet customer delivery requirements is essential.
• Production Efficiency: Ability to streamline production processes and optimize factory workflows to ensure seamless operations and timely output.
• Inventory Management: Coordinate with Supply Chain to effectively monitor and plan of inventory to ensure material availability without overstocking, which can lead to inefficiencies.
• Cross-Functional Collaboration: Success in this role requires the ability to work closely and collaboratively with operations, supply chain, and program management teams to align schedules and resolve any bottlenecks.
• Data-Driven Decision Making: Ability to use data analytics to develop long-term production plans and adjust schedules based on changing factors such as customer demand and material availability.
• Capacity Management: Balancing factory capacity with production demands to ensure efficient use of resources and timely delivery of orders.
• Lean Manufacturing Implementation: Proficiency in Lean principles and the ability to drive continuous improvement initiatives that reduce waste, optimize material flow, and enhance factory productivity.
• Problem Solving and Adaptability: Ability to swiftly address unforeseen challenges in scheduling, capacity, or materials, while maintaining production targets and efficiency.
• Communication and Leadership: Clear and consistent communication of production plans, capacity limitations, and metrics across departments, and leadership in driving team performance.

PRINCIPAL REQUIREMENTS:

• Operational Planning Expertise: Solid understanding of how production planning affects factory operations and supply chain dynamics.
• Manufacturing Knowledge: Familiarity with Push and Pull supply chain models, manufacturing principles, and their impact on scheduling and operations.
• Project Management Skills: Ability to manage multiple projects simultaneously while maintaining focus on deadlines and goals.
• Lean Methodologies: Experience implementing Lean principles to improve efficiency and eliminate waste in production processes.
• Customer Focus: Ensuring production schedules meet customer delivery expectations, contributing to high customer satisfaction.
• Process Improvement: A mindset for continuous improvement to identify and execute scheduling, inventory, and workflow enhancements.

QUALIFICATIONS:

• Education & Experience: Bachelor’s degree (B.A.) from an accredited institution, with a minimum of five years of experience in a manufacturing or production scheduling role, ideally within an electronics manufacturing environment. Equivalent combinations of education and experience may be considered.
• Technical Skills: Proficient in ERP systems (PO Placement, RFQ Processing, Workflow Management) and Microsoft Office Suite (Excel, Word, PowerPoint, Project). Familiarity with manufacturing processes and supplier negotiation for schedule optimization.
• Mathematical Skills: Ability to apply mathematical concepts, including probability, statistical analysis, and geometry, in practical scheduling scenarios.
• Language Skills: Strong communication and interpersonal skills, with the ability to work independently and effectively in a dynamic, fast-paced environment.
• Physical Demands: Ability to occasionally lift or move up to 20 pounds and meet vision requirements (close and color vision). Reasonable accommodation may be made for individuals with disabilities.

BENEFITS:

• Salary range: $90,000-$125,000 (DOE)
• Base pay offered may vary depending on various factors, including, but not limited to: job-related knowledge, skills, and experience
• Profit Sharing
• Bi-weekly Pay
• Compensation packages also include comprehensive benefits, 401K contribution and match, Flexible Spending Account (FSA), Medical, Vision, Voluntary Dental, Paid Time Off, Vacation, Paid Holidays and more

*Must be a U.S. citizen or national, U.S. permanent resident (current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum

QUALITEL PROFILE:

Qualitel is an Electronics Manufacturing Service (EMS) provider that specializes in high end, high reliability product applications. The company invests heavily in people and technology to stay at the forefront of this field. The goal of Qualitel is to help its employees achieve self-sufficient, healthy and secure lives.
PRINCIPAL RESPONSIBILITIES:

Assembler I:
Access and follow on-line documentation. Prep components by hand or utilizing equipment per documentation. Identify component values. Pre-wave insert thru-hole components in pcb by hand. Hand-solder thru-hole components. Verify work performed by your self and peers meet IPC standards. Complete tasks within specified time or notify lead of inability to do so along with reason.

Assembler II:
All functions required at Assembler I level. Hand-solder SMT components. Remove and replace thru-hole comp. without board damage. Solder wires and cables. Identify assembly and document issues. Successfully complete J-Std. Training and IPC-A-610 Acceptability of Electronic Assemblies Training.

Assembler III:
All functions required at Assembler I and II levels. Remove and replace SMT components without board damage. Perform SMT rework. Provide back-up support for lead in their absence. Write ECO to have assembly and document issues corrected. Complete NCP form when non-conforming product is identified. Successfully complete IPC-7711/IPC-7721 Rework and Repair of Electronic Assemblies Training.

DESIRABLE QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE. High School diploma or general education degree (GED) plus a minimum of one year related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively with co-workers and engineering and management staff.

MATHEMATICAL SKILLS. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In this role, the employee will frequently engage in tasks requiring manual dexterity, including handling objects and reaching. Standing will be required for approximately 80-90% of the work time. Essential visual capabilities encompass close vision, color differentiation, peripheral vision, and depth perception, with an ability to adjust focus as needed.

BENEFITS:

• Salary range: $19/hr to $30/hr, plus overtime as needed
• Base pay offered may vary depending on various factors, including, but not limited to: job-related knowledge, skills, and experience
• Profit Sharing
• Bi-weekly Pay
• Monday – Friday: 6:00am – 2:30pm or 3:00pm – 11:30pm
• Compensation packages also include comprehensive benefits, 401K contribution and match, Flexible Spending Account (FSA), Medical, Vision, Voluntary Dental, Paid Time Off, Vacation, Paid Holidays and more

QUALITEL PROFILE:

Qualitel stands at the forefront of the Electronics Manufacturing Service (EMS) sector, focusing on high-end, high-reliability product applications within the medical and aerospace industries. The company champions technological innovation and invests deeply in its people, aspiring not just to lead in the marketplace but to cultivate an environment where employees can attain fulfilling, secure, and healthy lives.

PRINCIPAL ACCOUNTABILITES:

Essential Success Factors:

• Leadership in HLA/Box Build Assembly with a deep understanding of medical and aerospace manufacturing standards.
• Expertise in enhancing assembly operations using LEAN principles and ongoing improvement tactics.
• Proficient in managing complex projects from start to finish.
• Comprehensive knowledge of the technical and regulatory requirements in the medical and aerospace fields.
• Motivational leadership fostering a culture of continuous growth, learning, and skill development.
• Strong communication skills for effective discussions with all levels of stakeholders.
• Financial acumen focused on budgeting, cost efficiency, and profitability.
• Exceptional ability to build relationships with clients, suppliers, and team members, promoting collaboration and teamwork.

Initial 30-90 Days:

• Prioritize key customer relationships to reinforce confidence in process control, team capabilities, and capacity.
• Evaluate and refine process flows.
• Assess team composition and resource needs, focusing on development.
• Lead improvements collaboratively with teams and customers.

Following 90-180 Days:

• Measure the success against benchmarks, specifically reviewing the Aerospace and Industrial sectors.

Principal Duties:

• Play a pivotal role in guiding Qualitel's strategic and organizational direction.
• Independently drive changes and enhancements in manufacturing operations, with complete budget oversight.
• Ensure manufacturing operations are aligned with Qualitel's objectives.
• Lead efforts in standardization and continuous process enhancements to boost efficiency and product quality.
• Foster a developmental environment through coaching, mentoring, and professional growth opportunities for the team.
• Spearhead cost-reduction and efficiency projects, assessing their impact on operations.
• Optimize manufacturing layouts and material flow for peak efficiency.
• Attract, develop, and maintain a high-caliber team committed to innovation and excellence.
• Responsibilities and duties may be adjusted or expanded as needed.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Skills and Experience:

• Bachelor's degree in Engineering, Manufacturing, or a related field
• Medical Device Manufacturing, Box-build, HLA with 7+ Years electronics and device manufacturing experience
• Knowledge of ISO9001, ISO13485, AS9100, FDA, FAA Repair Station, and Export/Import regulations is essential.

EDUCATION and/or EXPERIENCE:

• Bachelor’s degree in engineering, Manufacturing, or a relevant field; a Master’s degree is preferred.
• At least 2 years of experience in Assembly operations, especially in the medical and aerospace sectors.
• Familiar with ISO9001, ISO13485, AS9100, FDA, FAA Repair Station, and Export/Import regulations.

LANGUAGE SKILLS:

Excellence in communication for both technical details and overarching business strategies. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY: To define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Acute analytical abilities to devise and execute strategic decisions effectively.

PHYSICAL DEMANDS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

COMPANY TRAITS:

• Stability: A robust and resilient market presence backed by a history of sustained success.
• Employee Appreciation: A culture that deeply values, recognizes, and invests in its employees.
• Growth Opportunities: Clear pathways for professional development and advancement within the company.
• Market Leadership: A competitive spirit and proven track record of being a frontrunner in the industry.

BENEFITS:

• Salary range: $125,000-$175,000 (DOE)
• Base pay offered may vary depending on various factors, including, but not limited to: job-related knowledge, skills, and experience
• Profit Sharing
• Bi-weekly Pay
• Compensation packages also include comprehensive benefits, 401K contribution and match, Flexible Spending Account (FSA), Medical, Vision, Voluntary Dental, Paid Time Off, Vacation, Paid Holidays and more

QUALITEL POSITION PROFILE

Company Overview
Qualitel is a leading Electronics Manufacturing Services (EMS) provider, specializing in high-end, high-reliability applications for the aerospace, medical, and other industries. We are deeply committed to investing in our people and technology to stay at the forefront of innovation. Our mission is to support employees in achieving self-sufficient, healthy, and secure lives.

Position Purpose

This role is responsible for ensuring all High-Level Assemblies (HLA) are manufactured safely, meet all customer requirements for quality and on-time delivery, and are packaged and shipped in accordance with both Qualitel and customer expectations.

Key Result Areas (KRAs)

• Product Quality
• Production Output (On-Time Delivery)
• Lean Thinking
• Coaching & Training
• Materials
• Personnel Scheduling
• Safety & Compliance

KRA 1 – Product Quality

Responsibilities:

• Ensure robust, repeatable manufacturing practices, systems, and SOPs are in place to meet all product specifications and quality standards.
• Strive for zero Out-of-Box Failures (OBFs) with effective corrective and preventive actions.
• Promote work center and worker ownership of quality through training and clear protocols.
• Support supervisors with tools, work instructions, and SOPs necessary for high-quality output.
• Maintain training systems to ensure a competent workforce.
• Minimize rework and increase First Pass Yield (FPY).

Accountability Goals:

• FPY > 98% at inspection and test
• 0% Customer OBFs
• Rework/scrap costs due to workmanship errors < 0.10% of $CM in assigned work centers

KRA 2 – Production Output (OTD)

Responsibilities:

• Ensure work center schedules are met and monitored daily.
• Support supervisors in creating and enforcing daily production schedules.
• Proactively address schedule delays and expedite late work orders.
• Monitor readiness for upcoming work orders to avoid stoppages.
• Track and report work center KPIs: OTD, Quality, Productivity.

Accountability Goals:

• 99% schedule adherence
• Less than 5% overtime
• Logged work order hours ≥ 90% of payroll hours

KRA 3 – Lean Thinking

Responsibilities:

• Drive lean manufacturing principles and training across all levels.
• Ensure participation in Lean initiatives, including 5S, Kaizen, and process flow improvements.
• Hold supervisors accountable for applying Lean practices daily.

Accountability Goals:

• 5% year-over-year labor productivity improvement for existing products
• 20% first-year labor productivity improvement for new products

KRA 4 – Coaching & Training

Responsibilities:

• Implement systems to ensure proper training and task competency, including for cross-trained workers.
• Conduct regular resource assessments for tools, equipment, and labor.
• Develop advancement paths for leads and supervisors.
• Evaluate worker effectiveness and make staffing adjustments as necessary.

Accountability Goals:

• 100% compliance with Qualitel training records
• 100% certification/re-certification to industry standards (IPC, J-STD, etc.)
• Meet goals in KRAs 1–3

KRA 5 – Materials

Responsibilities:

• Maintain safety stock levels and notify Planning or Stores when approaching minimums.
• Ensure availability of floor stock to support daily/weekly production.
• Prevent use or storage of expired materials; ensure proper labeling and traceability.

Accountability Goals:

• 99% safety stock compliance
• 0% stock-outs affecting builds
• 0 expired materials found during internal/external audits

KRA 6 – Personnel Scheduling

Responsibilities:

• Manage personnel coverage for all shifts, including vacation, PTO, and unplanned absences.
• Minimize overtime by optimizing staffing plans.
• Ensure timely and accurate payroll reporting by supervisors.

Accountability Goals:

• Four-week rolling personnel schedules posted weekly
• OT maintained within 5% average across work centers
• Accurate vacation/time-off schedules posted

KRA 7 – Safety & Compliance

Responsibilities:

• Ensure safe work environments, proper PPE use, and worker safety training.
• Train leads and supervisors to monitor and report unsafe practices.
• Ensure all ESD protocols are followed without exception.
• Align all department leaders with company goals, quality policy, and core values.

Accountability Goals:

• Zero lost time injuries
• Zero ESD violations
• Zero major/minor audit findings for non-compliance

Initial Success Factors

• Implement single-piece flow for existing products to reduce labor time by 20%.
• Enhance quality control systems to reduce RMA & OBF rates to < 0.25%.
• Scale department capacity for 50% growth within one year.

Qualifications

Required Skills & Knowledge:

• Ability to execute duties with minimal supervision
• Proficiency in Excel, Word, Outlook
• Experience with ERP/MRP systems
• Strong understanding of quality systems (FDA GMP, ISO13485, AS9100, 21 CFR Part 820)
• Familiarity with CAPA and SCAR systems

Education & Experience:

• 2 years post-high school technical education plus 3 years of related experience
• OR
• equivalent combination of education and experience

Language & Communication:

• Read and interpret technical documents, procedures, and regulations
• Write reports, procedures, and business correspondence
• Present information effectively to managers, clients, and customers

Mathematics:

• Strong working knowledge of basic math, percentages, ratios, and graphs

Reasoning Ability:

• Solve practical problems with limited standardization
• Interpret instructions from written, oral, diagram, or schedule formats

Physical Requirements

• Regularly required to sit, talk, and hear
• Frequently use hands to handle items
• Occasionally lift/move up to 20 lbs.
• Must possess good vision (close, distance, color, depth, focus)
• Moderate noise level work environment

Compensation & Benefits

• Salary Range: $85,000 – $130,000 DOE
• Bi-weekly pay & profit sharing
• Comprehensive benefits:
• Medical, Vision, Voluntary Dental
• 401(k) with company match
• Flexible Spending Account (FSA)
• Paid Time Off, Vacation, Paid Holidays
• And more